The auto-upgrade for the Linux server instance failed, causing the intermittent claim issue for the clients hitting that instance.
Posted Oct 05, 2023 - 11:27 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 05, 2023 - 10:57 EDT
Investigating
Our team is aware of an issue impacting the Claims functionality. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Posted Oct 05, 2023 - 10:50 EDT
This incident affected: Practice Management (Claims).