Update - We are continuing to monitor for any further issues.
Apr 18, 2024 - 14:42 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 2024 - 09:01 EDT
Investigating - Our team is aware of an issue impacting the Claims functionality. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Feb 21, 2024 - 07:26 EST
Electronic Health Records Operational
90 days ago
99.68 % uptime
Today
Prescriber Dashboard Operational
90 days ago
100.0 % uptime
Today
Referrals Operational
90 days ago
99.68 % uptime
Today
Clinical Encounter Operational
90 days ago
99.68 % uptime
Today
Fax Operational
90 days ago
99.68 % uptime
Today
Labs Operational
90 days ago
99.68 % uptime
Today
ERX Operational
90 days ago
99.67 % uptime
Today
Electronic Prescribing of Controlled Substances Operational
90 days ago
99.68 % uptime
Today
Real Time Prescription Benefit(RTPB) Operational
90 days ago
99.68 % uptime
Today
Prescription Drug Monitoring Program (PDMP) Service Operational
90 days ago
99.68 % uptime
Today
Prescriptions Operational
90 days ago
99.66 % uptime
Today
Practice Management Partial Outage
90 days ago
96.65 % uptime
Today
Claims Partial Outage
90 days ago
79.96 % uptime
Today
Electronic Remittance Advice (ERA) Operational
90 days ago
99.98 % uptime
Today
Patient Payments Operational
90 days ago
99.98 % uptime
Today
Reports Operational
90 days ago
99.98 % uptime
Today
Billing Encounter Operational
90 days ago
99.98 % uptime
Today
Statements Operational
90 days ago
99.98 % uptime
Today
RXNT.com Operational
90 days ago
99.83 % uptime
Today
Scheduler Operational
90 days ago
99.94 % uptime
Today
Client Login Operational
90 days ago
100.0 % uptime
Today
RXNT Customer Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 21, 2024

No incidents reported today.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Resolved - This incident has been resolved.
Apr 18, 14:41 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 14:25 EDT
Update - We are continuing to investigate this issue.
Apr 18, 13:52 EDT
Investigating - We are currently experiencing a system outage, which prevents users from launching the product dashboard. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 18, 13:51 EDT
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Resolved - This incident has been resolved.
Apr 12, 16:30 EDT
Investigating - Our team is aware of an issue impacting prescriptions functionality within E-Prescribing. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 12, 16:22 EDT
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.