All Systems Operational

Uptime over the past 90 days. View historical uptime.
Electronic Health Records Operational
90 days ago
99.97 % uptime
Today
Prescriber Dashboard Operational
90 days ago
99.97 % uptime
Today
Referrals Operational
90 days ago
99.98 % uptime
Today
Clinical Encounter Operational
90 days ago
99.95 % uptime
Today
Fax Operational
90 days ago
99.98 % uptime
Today
Labs Operational
90 days ago
99.98 % uptime
Today
Patient Dashboard Operational
90 days ago
99.98 % uptime
Today
ERX Operational
90 days ago
99.64 % uptime
Today
Electronic Prescribing of Controlled Substances Operational
90 days ago
98.61 % uptime
Today
Real Time Prescription Benefit(RTPB) Operational
90 days ago
99.98 % uptime
Today
Prescription Drug Monitoring Program (PDMP) Service Operational
90 days ago
99.98 % uptime
Today
Prescriptions Operational
90 days ago
99.97 % uptime
Today
Practice Management Operational
90 days ago
99.97 % uptime
Today
Claims Operational
90 days ago
99.99 % uptime
Today
Electronic Remittance Advice (ERA) Operational
90 days ago
100.0 % uptime
Today
Patient Payments Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
99.83 % uptime
Today
Billing Encounter Operational
90 days ago
100.0 % uptime
Today
Statements Operational
90 days ago
100.0 % uptime
Today
Patients Operational
90 days ago
100.0 % uptime
Today
Eligibility Operational
90 days ago
99.97 % uptime
Today
Insurance Payments Operational
90 days ago
99.98 % uptime
Today
RXNT.com Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Client Login Operational
90 days ago
99.93 % uptime
Today
RXNT Customer Service Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
99.98 % uptime
Today
RXnotify App Operational
90 days ago
99.98 % uptime
Today
EHR Login Operational
90 days ago
99.89 % uptime
Today
Dashboard Login Operational
90 days ago
99.81 % uptime
Today
AI Features Operational
90 days ago
100.0 % uptime
Today
RXNT System-Wide Issue Operational
90 days ago
95.71 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Security Update Apr 20, 2026 10:45 - Apr 21, 2026 10:45 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 2026 - 12:18 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 2026 - 12:17 EDT
Scheduled - We will be performing scheduled maintenance to implement enhanced security measures across our platform. These upgrades are part of our ongoing commitment to keeping our systems and your data safe.

What to Expect:
While the platform will remain online, these security updates involve stricter traffic filtering. As a result, you might notice the following during or after the maintenance window:

- Access Adjustments: In very rare cases, standard user access might be temporarily restricted or challenged by our new security filters.

- Integration Interruptions: Automated processes or third-party tools connected to our platform may experience brief connection issues.


If you find yourself unexpectedly blocked from accessing the site, or if your automated integrations stop functioning as expected after the update, please reach out to our support team immediately so we can adjust the filters for your account.
Apr 17, 2026 - 12:12 EDT
Apr 19, 2026

No incidents reported today.

Apr 18, 2026
RXnotify
Resolved - The issue affecting the application has been successfully resolved by our team. All services are now operating normally.

Thank you for your patience, and we appreciate your support. If you experience any further issues, please reach out to RXNT support.
Apr 18, 21:36 EDT
Investigating - Our team is aware of an issue impacting the RXNotify functionality. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 18, 21:17 EDT
Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026
Random errors while accessing the website
Resolved - This incident has been resolved.
Apr 14, 09:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 13:54 EDT
Identified - Following Thursday night’s system maintenance, several security upgrades were implemented. As a result, your browser may have retained outdated data, which can cause errors when accessing RXNT.

As an initial troubleshooting step, please clear your browser’s cookies and cache for “All Time,” then refresh your screen and log back into RXNT. In most cases, this resolves the server error you are experiencing.

At this time, we are aware of a priority issue where some clients are encountering this server error more than once, even after completing these steps.

Our engineering team is actively working on a solution to prevent this from recurring and to ensure that clearing cache is only needed once, if at all.
Apr 13, 13:53 EDT
Apr 13, 2026
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Application Access
Resolved - The issue affecting the application has been successfully resolved by our team. All services are now operating normally.

Thank you for your patience, and we appreciate your support. If you experience any further issues, please reach out to RXNT support.
Apr 9, 21:42 EDT
Update - We are aware of the ongoing service disruption and want to assure you that our technical team is actively working to resolve the issue as quickly as possible. We’ll continue to provide updates as we make progress toward a resolution.
Apr 9, 21:40 EDT
Investigating - Our team is aware of an issue preventing users from accessing the application. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 9, 21:39 EDT
Application Access
Resolved - The issue affecting the application has been successfully resolved by our team. All services are now operating normally.

Thank you for your patience, and we appreciate your support. If you experience any further issues, please reach out to RXNT support.
Apr 9, 21:37 EDT
Update - We are aware of the ongoing service disruption and want to assure you that our technical team is actively working to resolve the issue as quickly as possible. We’ll continue to provide updates as we make progress toward a resolution.
Apr 9, 21:28 EDT
Investigating - Our team is aware of an issue preventing users from accessing the application. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 9, 21:27 EDT
Apr 8, 2026
Application Access
Resolved - This incident has been resolved.
Apr 8, 11:40 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 11:38 EDT
Update - We are aware of the ongoing service disruption and want to assure you that our technical team is actively working to resolve the issue as quickly as possible. We’ll continue to provide updates as we make progress toward a resolution.
Apr 8, 09:46 EDT
Update - We are aware of the ongoing service disruption and want to assure you that our technical team is actively working to resolve the issue as quickly as possible. We’ll continue to provide updates as we make progress toward a resolution.
Apr 8, 09:41 EDT
Update - We are continuing to investigate this issue.
Apr 8, 09:35 EDT
Investigating - Our team is aware of an issue preventing users from accessing the application. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 8, 09:31 EDT
Billing: Payments stuck in "In-Progress" tab
Resolved - This incident is resolved.
Apr 8, 09:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 09:38 EDT
Update - We are continuing to investigate this issue.
Apr 8, 09:38 EDT
Investigating - The posted insurance payments are getting stuck in the "In-Progress" tab.
Apr 8, 09:36 EDT
Apr 7, 2026
Application Access
Resolved - This incident has been resolved.
Apr 7, 20:47 EDT
Update - We are continuing to investigate this issue.
Apr 7, 18:26 EDT
Update - We are aware of the ongoing service disruption and want to assure you that our technical team is actively working to resolve the issue as quickly as possible. We’ll continue to provide updates as we make progress toward a resolution.
Apr 7, 18:25 EDT
Investigating - Our team is aware of an issue preventing users from accessing the application. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 7, 18:24 EDT
EPCS Functionality
Resolved - This incident has been resolved.
Apr 7, 12:37 EDT
Update - We are aware of the ongoing service disruption and want to assure you that our technical team is actively working to resolve the issue as quickly as possible. We’ll continue to provide updates as we make progress toward a resolution.
Apr 3, 10:36 EDT
Identified - We have identified the root cause as a service disruption with our identity verification vendor, ID.me. Our team is monitoring the situation closely and will provide updates as more information becomes available from the vendor.
Apr 3, 10:23 EDT
Investigating - Our team is aware of an issue impacting the EPCS functionality. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 3, 10:22 EDT
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage