Update - We are continuing to monitor for any further issues.
Apr 18, 2024 - 14:42 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 2024 - 09:01 EDT
Investigating - Our team is aware of an issue impacting the Claims functionality. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Feb 21, 2024 - 07:26 EST
Electronic Health Records
Operational
90 days ago
99.68
% uptime
Today
Prescriber Dashboard
Operational
90 days ago
100.0
% uptime
Today
Referrals
Operational
90 days ago
99.68
% uptime
Today
Clinical Encounter
Operational
90 days ago
99.68
% uptime
Today
Fax
Operational
90 days ago
99.68
% uptime
Today
Labs
Operational
90 days ago
99.68
% uptime
Today
ERX
Operational
90 days ago
99.67
% uptime
Today
Electronic Prescribing of Controlled Substances
Operational
90 days ago
99.68
% uptime
Today
Real Time Prescription Benefit(RTPB)
Operational
90 days ago
99.68
% uptime
Today
Prescription Drug Monitoring Program (PDMP) Service
Operational
90 days ago
99.68
% uptime
Today
Prescriptions
Operational
90 days ago
99.66
% uptime
Today
Practice Management
Partial Outage
90 days ago
96.33
% uptime
Today
Claims
Partial Outage
90 days ago
78.08
% uptime
Today
Electronic Remittance Advice (ERA)
Operational
90 days ago
99.98
% uptime
Today
Patient Payments
Operational
90 days ago
99.98
% uptime
Today
Reports
Operational
90 days ago
99.98
% uptime
Today
Billing Encounter
Operational
90 days ago
99.98
% uptime
Today
Statements
Operational
90 days ago
99.98
% uptime
Today
RXNT.com
Operational
90 days ago
99.83
% uptime
Today
Scheduler
Operational
90 days ago
99.94
% uptime
Today
Client Login
Operational
90 days ago
100.0
% uptime
Today
RXNT Customer Service
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Apr 18, 14:41 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 18, 14:25 EDT
Update -
We are continuing to investigate this issue.
Apr 18, 13:52 EDT
Investigating -
We are currently experiencing a system outage, which prevents users from launching the product dashboard. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 18, 13:51 EDT