All Systems Operational

Uptime over the past 90 days. View historical uptime.
Electronic Health Records Operational
90 days ago
99.99 % uptime
Today
Prescriber Dashboard Operational
90 days ago
99.99 % uptime
Today
Referrals Operational
90 days ago
100.0 % uptime
Today
Clinical Encounter Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Labs Operational
90 days ago
99.97 % uptime
Today
Patient Dashboard Operational
90 days ago
100.0 % uptime
Today
ERX Operational
90 days ago
100.0 % uptime
Today
Electronic Prescribing of Controlled Substances Operational
90 days ago
100.0 % uptime
Today
Real Time Prescription Benefit(RTPB) Operational
90 days ago
100.0 % uptime
Today
Prescription Drug Monitoring Program (PDMP) Service Operational
90 days ago
100.0 % uptime
Today
Prescriptions Operational
90 days ago
100.0 % uptime
Today
Practice Management Operational
90 days ago
99.96 % uptime
Today
Claims Operational
90 days ago
100.0 % uptime
Today
Electronic Remittance Advice (ERA) Operational
90 days ago
100.0 % uptime
Today
Patient Payments Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
99.77 % uptime
Today
Billing Encounter Operational
90 days ago
100.0 % uptime
Today
Statements Operational
90 days ago
100.0 % uptime
Today
RXNT.com Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
99.97 % uptime
Today
Client Login Operational
90 days ago
100.0 % uptime
Today
RXNT Customer Service Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 17, 2025

No incidents reported today.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Google cloud outage impacting RXNT
Resolved - This incident has been resolved.
Jun 12, 20:56 EDT
Monitoring - The earlier issue with Google Cloud has been resolved, and all RXNT services are now back online and functioning as expected.

The following services impacted during the outage are now fully operational:
• Encounter Insights
• Ambient AI
• Enhanced Reports
• PHR and Portal Web Application Password Resets
• PM Reporting
• Pendo
• ID.me (Identity Verification Platform)

We appreciate your patience and understanding while we monitored and responded to the incident. If you continue to experience any issues, please contact our support team.
Jun 12, 19:47 EDT
Update - We are continuing to monitor this issue.
Jun 12, 14:51 EDT
Investigating - Our team is aware of an issue with google cloud impacting several services within RXNT. Users might experience issues with the following services:
• Encounter Insights
• Ambient AI
• Enhanced Reports
• PHR and Portal Web Application Password Resets
• PM Reporting
• Pendo
• ID.me (Identity Verification Platform)

For the latest updates, please refer to the official Google Cloud status page:
🔗 https://status.cloud.google.com/
Jun 12, 14:51 EDT
Jun 11, 2025
Slowness with the Electronic Health Records system
Resolved - This incident has been resolved.
Jun 11, 09:29 EDT
Investigating - We are currently investigating this issue.
Jun 11, 09:08 EDT
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

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