Update - We are aware of the ongoing service disruption and want to assure you that our technical team is actively working to resolve the issue as quickly as possible. We’ll continue to provide updates as we make progress toward a resolution.
Apr 03, 2026 - 10:36 EDT
Apr 03, 2026 - 10:36 EDT
Identified - We have identified the root cause as a service disruption with our identity verification vendor, ID.me. Our team is monitoring the situation closely and will provide updates as more information becomes available from the vendor.
Apr 03, 2026 - 10:23 EDT
Apr 03, 2026 - 10:23 EDT
Investigating - Our team is aware of an issue impacting the EPCS functionality. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Apr 03, 2026 - 10:22 EDT
Apr 03, 2026 - 10:22 EDT
Electronic Health Records
Operational
Prescriber Dashboard
Operational
Referrals
Operational
Clinical Encounter
Operational
Fax
Operational
Labs
Operational
Patient Dashboard
Operational
ERX
Partial Outage
Electronic Prescribing of Controlled Substances
Partial Outage
Real Time Prescription Benefit(RTPB)
Operational
Prescription Drug Monitoring Program (PDMP) Service
Operational
Prescriptions
Operational
Practice Management
Operational
Claims
Operational
Electronic Remittance Advice (ERA)
Operational
Patient Payments
Operational
Reports
Operational
Billing Encounter
Operational
Statements
Operational
Patients
Operational
Eligibility
Operational
RXNT.com
Operational
Scheduler
Operational
Client Login
Operational
RXNT Customer Service
Operational
Mobile Apps
Operational
RXnotify App
Operational
EHR Login
Operational
Dashboard Login
Operational
AI Features
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.