All Systems Operational

Electronic Health Records Operational
90 days ago
99.99 % uptime
Today
Prescriber Dashboard Operational
90 days ago
99.99 % uptime
Today
Referrals Operational
90 days ago
100.0 % uptime
Today
Clinical Encounter Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Labs Operational
90 days ago
99.97 % uptime
Today
Patient Dashboard Operational
90 days ago
100.0 % uptime
Today
ERX Operational
90 days ago
100.0 % uptime
Today
Electronic Prescribing of Controlled Substances Operational
90 days ago
100.0 % uptime
Today
Real Time Prescription Benefit(RTPB) Operational
90 days ago
100.0 % uptime
Today
Prescription Drug Monitoring Program (PDMP) Service Operational
90 days ago
100.0 % uptime
Today
Prescriptions Operational
90 days ago
100.0 % uptime
Today
Practice Management Operational
90 days ago
99.95 % uptime
Today
Claims Operational
90 days ago
100.0 % uptime
Today
Electronic Remittance Advice (ERA) Operational
90 days ago
100.0 % uptime
Today
Patient Payments Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
99.74 % uptime
Today
Billing Encounter Operational
90 days ago
100.0 % uptime
Today
Statements Operational
90 days ago
100.0 % uptime
Today
RXNT.com Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
99.99 % uptime
Today
Client Login Operational
90 days ago
100.0 % uptime
Today
RXNT Customer Service Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
99.98 % uptime
Today
RXnotify App Operational
90 days ago
99.87 % uptime
Today
EHR Login Operational
90 days ago
98.56 % uptime
Today
Dashboard Login Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 17, 2025

No incidents reported today.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
Resolved - The issue affecting the application has been successfully resolved by our team. All services are now operating normally.

Thank you for your patience, and we appreciate your support. If you experience any further issues, please reach out to RXNT support.

Aug 15, 18:48 EDT
Update - We are aware of the ongoing service disruption and want to assure you that our technical team is actively working to resolve the issue as quickly as possible. We’ll continue to provide updates as we make progress toward a resolution.
Aug 15, 16:52 EDT
Investigating - Our team is aware of an issue with processing Reports. We're investigating and will provide an update as soon as possible. We apologize for any inconvenience this causes.
Aug 15, 16:49 EDT
Aug 14, 2025
Resolved - This incident has been resolved.
Aug 14, 11:30 EDT
Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025
Resolved - The incident is resolved by the clearinghouse and all operations are back to normal.
Aug 9, 13:44 EDT
Monitoring - A fix has been implemented by the clearinghouse, and we are checking our services.
Aug 9, 13:35 EDT
Investigating - We are currently experiencing delays in receiving Claim Status and ERA files from our clearinghouse partner.
• Claim Status: No files received since 11:00 PM ET on 08/08.
• ERA Downloads: No files received since 9:45 PM ET on 08/08.
• Claims Submission: Claims are being sent to Relay successfully, but please expect processing delays.

Our team is monitoring the situation closely and will provide updates as more information becomes available.

Aug 9, 11:50 EDT
Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.